Topic | Note | |
1 |
Introduction | Orientation; on representation |
2 |
Uncertainty and other characteristics of information goods |
Caves (2002). Creative industries, Ch. 11, 12
Gilovich, T., & Gallo, I. (2020). Consumers¡¦ pursuit of material and experiential purchases: A review. Consumer Psychology Review, 3(1), 20-33. Bayard, (2007), How to talk about books you haven't read, Ch1, books you don't know. |
3 | Cultural consumption: super star effect; long tails | (Easley & Kleinberg, 2010)
Ch. 18: Power laws and rich gets richer phenomena Ch 16. Information Cascades Article review *Salganik et al. (2006). ¡§Experimental study of inequality and unpredictability in an artificial cultural market.¡¨ Science. *Elberse, A. (2008). Should you invest in the long tail? Harvard Business Review, Vol. 86, No. 7/8. (July/August), pp. 88-96. Frost, J. H., Chance, Z., Norton, M. I., & Ariely, D. (2008). People are experience goods: Improving online dating with virtual dates. Journal of Interactive Marketing, 22(1), 51-61. Van Boven, L., & Gilovich, T. (2003). To do or to have? That is the question. Journal of personality and social psychology, 85(6), 1193. Savage, M., & Gayo, M. (2011). Unravelling the omnivore: A field analysis of contemporary musical taste in the United Kingdom. Poetics, 39(5), 337-357. |
4 |
Cultural consumption, cont. The real relationship between your age and your chance of success |
Ross (1999). Finding
without seeking: the information encounter in the context of reading
for pleasure. Article review Gallo, I., Townsend, C., & Alegre, I. (2019). Experiential product framing and its influence on the creation of consumer reviews. Journal of Business Research, 98, 177-190. Fischinger, T., Kaufmann, M., & Schlotz, W. (2020). If it¡¦s Mozart, it must be good? The influence of textual information and age on musical appreciation. Psychology of Music, 48(4), 579-597. Vuoskoski, J. K., & Eerola, T. (2015). Extramusical information contributes to emotions induced by music. Psychology of Music, 43(2), 262-274. Psychology of Music, 48(4), 579-597. Wang, ceiling, D. Soergel (1998). A cognitive model of document use during a research project, JASIS. |
5 |
Intro
to decision research; bounded rationality Iyengar on choice Dan Gilbert on Expectation |
Ch. 8
Individual customer decision making. In Sheth and Mittal (2004),
Customer behavior: a managerial perspective Hastie and Dawes, (2001). Ch 2. What is decision making Article review *Iyengar, S.S., R.E. Wells, and B. Schwartz (2006).Doing better but feeling worse: Looking for the "Best" Undermines Satisfaction. Psychological Science, 17(2). |
6 |
Len's
model, Dan Ariely's ted talk |
Carroll & Johnson, 1990). Ch. 4. weighted-additive models Article review Sauer, M. (2014). Cue-recognition effects in the assessment of movie trailers.Journal of Retailing and Consumer Services, 21(3), 376-382. Lampe, C., Ellison, N. and Steinfield, C. (2007). A Familiar Face(book): Profile elements as signals in a online social network. CHI 2007. *Tang, M.-C. (2009). A study of academic library users¡¦ decision making process: a Len¡¦s model approach. Journal of Documentation, 65(6), 938-957. |
7 | Heuristics and biases; Kahneman on experiencing happiness | Kahneman,
D. (2003). A perspective on judgment and choice. American Psychologist, 58, 697-720. Thaler, R. H. and C. R. Sunstein (2008). Nudge Ch.1. Gigerenzer, G. (2007), Gut Feelings, Ch. 7. Article review Baumgartner, H., Sujan, M., & Padgett, D. (1997). Patterns of affective reactions to advertisements: The integration of moment-to-moment responses into overall judgments. Journal of Marketing Research, 34(2), 219-232. *Rozin, A., Rozin, P., & Goldberg, E. (2004). The feeling of music past: How listeners remember musical affect. Music perception, 22(1), 15-39. |
8 |
Constructive view of preference; the effort accuracy framework Dan Gilbert on Happiness |
Article review The Peak-End Rule West, P. M. C. L. Brown, S. J. Hoch (1996). Consumption vocabulary and preference formation. Journal of Consumer Research, 23. Herr, P. M., F. R. Kardes, and J. Kim. (1991). Effects of Word-of-Mouth and Product-attribute information on persuasion: an accessibility-diagnosticity perspective. Journal of Consumer Research.(17). *Peak-End Rule and playlist judgment: a research proposal |
9 |
User response to recommender system |
Konstan, J & Riedl, J. (2012). Recommender system:
from algorithms to user experience. User Model User-Adap Interface
22:101-123. Article review Spiggle, S., & Sewall, M. A. (1987). A choice sets model of retail selection. The Journal of Marketing, 97-111. Csikszentmihalyi, M., & Hunter, J. (2014). Happiness in everyday life: The uses of experience sampling. In Flow and the foundations of positive psychology (pp. 89-101). Springer, Dordrecht. *Tang, M. C., & Jhang, P. S. (2019). Music discovery and revisiting behaviors of individuals with different preference characteristics: An experience sampling approach. Journal of the Association for Information Science and Technology. |
10 |
User response to recommender system |
Article review Simonson, I. (2005). Determinants of customers' responses to customized offers: conceptual framework and research propositions. Journal of Marketing, p. pp.32-45. Kumar, A., Killingsworth, M. A., & Gilovich, T. (2014). Waiting for merlot: Anticipatory consumption of experiential and material purchases. Psychological science, 25(10), 1924-1931. *Tang, M. C., Sie, Y. J., & Ting, P. H. (2014). Evaluating books finding tools on social media: A case study of aNobii. Information processing & management, 50(1), 54-68 Shen (2011). Preference stability belief as a determinant of response to personalized recommendations - Journal of Consumer Behavior. Kwon, K., Cho, J., & Park, Y. (2009). Influences of customer preference development on the effectiveness of recommendation strategies. Electronic Commerce Research and Applications, 8(5), 263¡V275. *Tang, M.C. & Liao (in press). Validation of Scales for Movie Preference Diversity and Openness to Novelty Based on Movie Interest and Ratings" JASIS&T |
11 |
Confirmation bias confirmation bias tedtalk |
Article review Liao Q. V., & Fu, W. T. (2014, February). Can you hear me now?: mitigating the echo chamber effect by source position indicators. In Proceedings of the 17th ACM conference on Computer supported cooperative work & social computing (pp. 184-196). ACM. Schwind, C., Buder, J., Cress, U., & Hesse, F. W. (2012). Preference-inconsistent recommendations: An effective approach for reducing confirmation bias and stimulating divergent thinking?. Computers & Education, 58(2), 787-796. White, R. W. (2014). Belief dynamics in Web search. Journal of the Association for Information Science and Technology, 65(11), 2165-2178. |
12 |
Confirmation bias | Article review Schweiger, S., Oeberst, A., & Cress, U. (2014). Confirmation bias in web-based search: a randomized online study on the effects of expert information and social tags on information search and evaluation. Journal of medical Internet research, 16(3). Bientzle, M., Cress, U., & Kimmerle, J. (2013). How students deal with inconsistencies in health knowledge. Medical education, 47(7), 683-690. Park, D. H, Lee J., & Han I. (2007). The effect of on-line consumer reviews on consumer purchasing Intention: the moderateing role of involvement. International Journal of Electronic Commerce, V. 11(4). pp. 125-148. |
13 | Reviews and decision aids |
Article review Sen, Shahana & D. Lerman (2007). Why Are You Telling Me This? an Examination into Negative Consumer Reviews on the Web. Journal of Interactive Marketing, 21(4). Chakravarty, A., Liu, Y., & Mazumdar, T. (2010). The differential effects of online word-of-mouth and critics' reviews on pre-release movie evaluation. Journal of Interactive Marketing, 24(3), 185-197. Gershoff, A. D., Mukherjee, A., & Mukhopadhyay, A. (2003). Consumer Acceptance of Online Agent Advice: Extremity and Positivity Effects. Journal of Consumer Psychology, 13(1/2), 161. *Tang, M. C., & Wu, P. M. (2021). Reconciling the effects of positive and negative electronic word of mouth: roles of confirmation bias and involvement. Online Information Review. |
14 |
Reviews and decision aids |
Article review Ahluwalia, R., Burnkrant, R. E., & Unnava, H. R. (2000). Consumer response to negative publicity: The moderating role of commitment. Journal of marketing research, 37(2), 203-214. Mudambi, S. M., & Schuff, D. (2010). What makes a helpful review? A study of customer reviews on Amazon. com. MIS quarterly, 34(1), 185-200Ross, L. (2018). From the fundamental attribution error to the truly fundamental attribution error and beyond: My research journey. Perspectives on Psychological Science, 13(6), 750-769. Wang, C., Zhang, X., & Hann, I. H. (2018). Socially nudged: A quasi-experimental study of friends¡¦ social influence in online product ratings. Information Systems Research, 29(3), 641-655. Chang, H. H., & Wu, L. H. (2014). An examination of negative e-WOM adoption: Brand commitment as a moderator. Decision Support Systems, 59, 206-218. Wu, P. F. (2013). In search of negativity bias: An empirical study of perceived helpfulness of online reviews. Psychology & Marketing, 30(11), 971-984. |
15 |
|
Short presentation of the "exemplar article" for your final paper |
16 |
|
Discussion of your final project |
17 |
Final project due |